I was medically released last week due to an awarded condition of PTSD. I would have thought that VAC or medavie blue cross would have sent me a VA blue cross card prior to my release but they did not.
I called today and it shows "released member" on the VAC website, so they transferred my call to medavie bluecross.
Medavie blue cross stated that i still show as "serving member" on their system and until that is changed, they can not issue me a VAC card. They transferred my call to some Ottawa blue cross coordinator, who then told me I had to contact the MIR at my releasing unit.
I called the blue cross coordinator at my releasing unit and she said I have to contact my orderly room....
I then contacted the release section and they reviewed everything and it all looks good on their end so they suggested I call VAC back...
I called VAC back and this time they said it could take 6 weeks for the system to change my status, which is initiated by Ottawa and that i would have to seek reimbursement when i actually receive my card.
So here I am looking at options for medications and will have to pay for everything up front and absorb the cost of treatment for the next 6 weeks or so on an extremely limited income???? not cool!
This does not seem like it is the way it should be! if this is the norm, i will just suck it up for 6 weeks and hope for the best. But I am curious if this is in fact normal?
I called today and it shows "released member" on the VAC website, so they transferred my call to medavie bluecross.
Medavie blue cross stated that i still show as "serving member" on their system and until that is changed, they can not issue me a VAC card. They transferred my call to some Ottawa blue cross coordinator, who then told me I had to contact the MIR at my releasing unit.
I called the blue cross coordinator at my releasing unit and she said I have to contact my orderly room....
I then contacted the release section and they reviewed everything and it all looks good on their end so they suggested I call VAC back...
I called VAC back and this time they said it could take 6 weeks for the system to change my status, which is initiated by Ottawa and that i would have to seek reimbursement when i actually receive my card.
So here I am looking at options for medications and will have to pay for everything up front and absorb the cost of treatment for the next 6 weeks or so on an extremely limited income???? not cool!
This does not seem like it is the way it should be! if this is the norm, i will just suck it up for 6 weeks and hope for the best. But I am curious if this is in fact normal?
